Many organizations run a significant part of their operation through spreadsheets, standalone files, email, manual tasks, and tools that aren't well connected to each other.
Spreadsheets are flexible, useful tools, but certain processes can grow to the point of needing multiple files, manual updates, information consolidation, repetitive checks, or heavy dependence on specific people.
In other cases, off-the-shelf solutions exist, but they force unnecessary changes to how people work, bundle in features that aren't needed, or don't adapt well enough to the specifics of the process.
There can also be a specific need to improve how information is visualized, automate tasks, connect different data sources, or add new digital capabilities.
The goal is to turn manual or fragmented processes into more integrated, automated, interactive digital solutions, designed around how the organization actually operates.